Itβs so shameful I ordered HoliRoots oil and after one months waiting time so long i got wrong oil which is smooth and shone I didnβt order it and itβs charge same holi roots and shine oil was cheaper so shameful Iβll never order it again
Satinder, thank you for your feedback and we sincerely apologise for sending the incorrect product β this was our error and we take full responsibility for it. That should never have happened and we are sorry.
Regarding the delivery time, we do want to gently clarify that our processing and shipping timelines are clearly stated at checkout, and Economy shipping β the option selected for your order β does not include expedited customs clearance, which can add time beyond our control once your parcel leaves us. We always aim to be transparent about this upfront.
That said, the wrong item is absolutely on us and we want to make it right. Please contact us via our website and reference your order details, and we will arrange for the correct Fable & Mane HoliRoots Hair Oil to be sent to you as a priority.
I love it my hair is growing so good 100/100 I recommended.πππππππ
Amazing product. Smells great too.
Thank you so much for your lovely review! πΏ
We're thrilled you're enjoying it β the scent really is something special. We hope it becomes a staple in your routine!
With love,
The Good Vibes Team
Amazing service, kept me informed every step of the way.
Sent me tracking information and the shipping was pretty fast especially coming from the UK. I am very pleased with the products I purchased from goodvibes.uk.
I will be using your services again. :-)