SECTION 1 - OVERVIEW
1.1 Welcome to The Good Vibes. This website is operated by The Good Vibes Ltd. ("we", "us", or "our"). By accessing or using our website (thegoodvibes.uk) and our services (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”).
1.2 If you do not agree to these Terms, you may not access the website or use any services.
SECTION 2 - UPDATES TO THESE TERMS
2.1 We reserve the right to update, modify, or replace any part of these Terms at our discretion by posting changes on this page.
2.2 Your continued use of the website after changes are posted constitutes acceptance of those changes.
SECTION 3 - ONLINE STORE TERMS
3.1 By using our website, you confirm that you:
- Are at least the age of majority in your jurisdiction OR have parental consent if underage.
- Will not use our products or services for illegal or unauthorized purposes.
- Will not violate any applicable laws, including but not limited to copyright and intellectual property laws.
- Will not transmit malicious code such as viruses, worms, or other destructive elements.
- Understand that any breach of these Terms may result in immediate termination of your access.
SECTION 4 - GENERAL CONDITIONS
4.1 We reserve the right to refuse service to anyone for any reason at any time.
4.2 While we take reasonable security measures, you acknowledge that your non-payment-related data may be transmitted over various networks unencrypted.
4.3 Credit card information is always encrypted during transmission.
SECTION 5 - ACCURACY & TIMELINESS OF INFORMATION
5.1 We strive to provide accurate and current information but do not guarantee that all content on this site is error-free or up to date.
5.2 Any reliance on the material is at your own risk.
5.3 We reserve the right to modify site content without obligation to update it.
SECTION 6 - PRICING & SERVICE MODIFICATIONS
6.1 Prices are subject to change without notice.
6.2 We reserve the right to modify or discontinue services at any time without prior notice.
6.3 We are not liable for any changes in product availability, pricing adjustments, or discontinued services.
SECTION 7 - PRODUCTS & REFUNDS
7.1 Certain products may be exclusive to online sales and subject to limited availability.
7.2 We do our best to display product colors and images accurately but cannot guarantee precise matches due to screen variations.
7.3 We reserve the right to limit product sales on a case-by-case basis.
7.4 Refunds and returns are governed by our Refund Policy.
SECTION 8 - BILLING & ACCOUNT INFORMATION
8.1 You agree to provide accurate, complete, and updated purchase and account details.
8.2 We reserve the right to refuse, cancel, or limit orders at our discretion, particularly if we suspect fraudulent activity or unauthorized reselling.
SECTION 9 - THIRD-PARTY TOOLS & LINKS
9.1 We may provide access to third-party tools without oversight or control. You use these tools at your own risk.
9.2 Links to third-party websites do not imply endorsement. We are not responsible for third-party content, policies, or transactions.
9.3 If applicable, details about third-party service providers will be included here.
SECTION 10 - USER COMMENTS & CONTENT SUBMISSIONS
10.1 By submitting comments, feedback, or other content, you grant us a non-exclusive right to use, edit, and distribute them without obligation or compensation.
10.2 You may not submit unlawful, abusive, defamatory, or otherwise offensive content.
10.3 We may, at our discretion, remove any such content.
10.4 Users may request content removal by contacting us at support@thegoodvibes.uk.
SECTION 11 - PERSONAL INFORMATION
11.1 Your submission of personal information is governed by our Privacy Policy.
SECTION 12 - PROHIBITED ACTIVITIES
12.1 You agree not to:
- Use the site for illegal or fraudulent purposes.
- Infringe on intellectual property rights.
- Engage in abusive, harassing, or discriminatory behavior.
- Introduce viruses, malware, or harmful code.
- Attempt to collect or misuse personal information of others.
- Engage in unauthorized advertising, spam, or data mining.
12.2 Violations may result in immediate termination of access to our Service.
12.3 If applicable, an Acceptable Use Policy will be linked here.
SECTION 12A – BRAND AFFILIATION DISCLAIMER
12A.1 Faisal Aldayel Ltd. operates as an independent personal shopping and product sourcing service based in the United Kingdom. We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with any of the brands or companies listed or featured on our website.
12A.2 All product names, logos, brands, and trademarks are the property of their respective owners. Any references on our website to third-party brands are for informational and descriptive purposes only, used solely to identify the products requested by our customers or to accurately describe the items being sourced.
12A.3 Use of any brand name does not imply any formal affiliation, endorsement, or sponsorship by the respective brand owner.
SECTION 13 - LIMITATION OF LIABILITY
13.1 We do not guarantee uninterrupted, error-free service. You agree that your use of this website is at your sole risk.
13.2 The Good Vibes, its directors, employees, and affiliates will not be liable for any:
- Direct, indirect, incidental, or consequential damages.
- Loss of profits, data, or business opportunities arising from use of our Service.
- Errors, inaccuracies, or interruptions in service.
13.3 Where liability cannot be excluded by law, our maximum liability is limited to the amount paid for the relevant product or service.
SECTION 14 - INDEMNIFICATION
14.1 You agree to indemnify and hold harmless The Good Vibes, its affiliates, officers, employees, and partners from any claims, damages, or liabilities arising from:
- Your violation of these Terms.
- Your infringement on third-party rights.
- Any misuse of our services.
SECTION 15 - SEVERABILITY
15.1 If any provision in these Terms is found to be unlawful or unenforceable, the remainder of the Terms will remain in effect.
SECTION 16 - TERMINATION
16.1 We may terminate or suspend your access if you violate these Terms.
16.2 You may also terminate your agreement by ceasing use of our site.
SECTION 17 - GOVERNING LAW
17.1 These Terms and any disputes related to our Service shall be governed by and interpreted under United Kingdom law.
SECTION 18 - CHANGES TO THESE TERMS
18.1 Users will be notified of changes via email or website announcements.
SECTION 19 - GUARANTEE
19.1 At The Good Vibes, we stand behind the quality of our electrical products, including hair dryers, hair straighteners, and other electronic beauty tools. We offer a guarantee on these products; however, the guarantee period varies depending on the brand and manufacturer.
How Our Guarantee Works:
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Brand-Specific Coverage: Each brand we carry has its own warranty terms and conditions. If you need details about a specific product’s guarantee period, please contact us before or after purchase.
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Eligibility: The guarantee covers manufacturer defects and malfunctions under normal usage conditions. It does not cover damages resulting from misuse, accidental damage, unauthorized repairs, or wear and tear.
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How to Claim: If you experience an issue with an electrical product purchased from us, please reach out to our support team at info@thegoodvibes.uk with the following details:
- Your order number
- Product details (brand, model, and issue description)
- Supporting images or videos (if applicable)
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Resolution: Depending on the brand's policy, we will assist you with repair, replacement, or direct manufacturer support.
For further assistance, please contact us at info@thegoodvibes.uk.
SECTION 20 - CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us at:
📧 Email: info@thegoodvibes.uk
📍 Address: The Good Vibes, 112 Alfred Street, Gloucester, GL1 4BU, United Kingdom
📞 Phone: 07450 854790
Our contact details are also available on our website for your convenience.
