Just receiving my product. I must say that it was a smooth process. Smoother than I expected.
Shipping was timely and the product was in excellent condition.
5 stars well received products even long journey to Australia need to do another order of different products as very impressive service
Hi Kevin, thank you for your kind words! We're thrilled to hear you enjoyed the Battenberg cakes and appreciated our service. Looking forward to your next order!
It’s so shameful I ordered HoliRoots oil and after one months waiting time so long i got wrong oil which is smooth and shone I didn’t order it and it’s charge same holi roots and shine oil was cheaper so shameful I’ll never order it again
Satinder, thank you for your feedback and we sincerely apologise for sending the incorrect product — this was our error and we take full responsibility for it. That should never have happened and we are sorry.
Regarding the delivery time, we do want to gently clarify that our processing and shipping timelines are clearly stated at checkout, and Economy shipping — the option selected for your order — does not include expedited customs clearance, which can add time beyond our control once your parcel leaves us. We always aim to be transparent about this upfront.
That said, the wrong item is absolutely on us and we want to make it right. Please contact us via our website and reference your order details, and we will arrange for the correct Fable & Mane HoliRoots Hair Oil to be sent to you as a priority.
I love it my hair is growing so good 100/100 I recommended.😍😍😍😍😍😍😍
Hi Lina! We're thrilled to hear you love the serum and see great results. Thanks so much for recommending us!
Amazing product. Smells great too.
Thank you so much for your lovely review! 🌿
We're thrilled you're enjoying it — the scent really is something special. We hope it becomes a staple in your routine!
With love,
The Good Vibes Team
