Satinder, thank you for your feedback and we sincerely apologise for sending the incorrect product — this was our error and we take full responsibility for it. That should never have happened and we are sorry.
Regarding the delivery time, we do want to gently clarify that our processing and shipping timelines are clearly stated at checkout, and Economy shipping — the option selected for your order — does not include expedited customs clearance, which can add time beyond our control once your parcel leaves us. We always aim to be transparent about this upfront.
That said, the wrong item is absolutely on us and we want to make it right. Please contact us via our website and reference your order details, and we will arrange for the correct Fable & Mane HoliRoots Hair Oil to be sent to you as a priority.